![]() If using e-mail message delivery, identify the name or IPv4 address of a primary Simple Mail Transfer Protocol ( SMTP) server and any backup servers.This information identifies the source of messages sent to the Cisco server. Get the customer e-mail, phone, and street address for the Smart Call Home contact for configuration in the destination profile.Smart Call Home message severity threshold Web-based access to Smart Call Home messages and recommendations, inventory, and configuration information for all Smart Call Home devices, including associated field notices, security advisories and end-of-life information.ĭestination message size for a message sent in long text, short text, or XML format.Use a transport gateway aggregation point to support multiple devices or devices not connected directly to the Internet. Secure message transport directly from your device or through a downloadable transport gateway aggregation point.Continuous device health monitoring and real-time diagnostics alerts.Message filtering by severity and pattern matching.Multiple message categories including configuration, diagnostics, environmental conditions, inventory, and syslog events.Multiple concurrent message destinations.– XML-Machine readable format using Extensible Markup Language (XML) and Adaptive Markup Language (AML) document type definitions (DTDs). – Plain text-Full formatted message information suitable for human reading. – Short text-Suitable for pagers or printed reports. The Smart Call Home feature provides these functions: A range of message formats are available for compatibility with pager services, standard e-mail, or XML-based automated parsing applications.Ĭommon uses can include direct paging of a network support engineer, e-mail notification to a network operations center, and XML delivery to a support website. Smart Call Home provides a notification and alert system for critical system events. Note ESM is installed within the Cisco CGR 2010 routerĬisco Connected Grid Ethernet Switch Module Interface Card Software Configuration GuideĬisco 2500 Series Connected Grid Switches Configuration Guides This chapter includes the following sections:Ĭisco Connected Grid 10-port Ethernet Switch Module Interface Card (ESM) This chapter describes how to configure the Smart Call Home feature for Cisco Connected Grid switches. Sample Syslog Alert Notification in XML Format.Sample Syslog Alert Notification in Long-Text Format.Alert Group Trigger Events and Commands.Verifying Smart Call Home Configuration. ![]() Sending a Request for an Analysis and Report.Manually Sending a Smart Call Home Alert Group Message.Manually Sending a Smart Call Home Test Message.Configuring Smart Call Home Traffic Rate Limiting.Configuring a Destination Profile to Send HTTP Messages.Configuring a Destination Profile to Send E-mail Messages.Configuring VRF for Use With Smart Call Home.Configuring Customer Contact Information.
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